Can I switch from the Lifetime License to Subscription?

Yes, you can exchange your Lifetime License for a Subscription plan. The purchase cost you paid will be credited for Subscription payments. Lifetime license will be revoked.

To arrange the exchange please contact our Support team by filling out the .

How do I activate and manage my Subscriptions?

For Individual and Business Licenses:

License activation and management is performed in the User Profile. The seat can be deactivated from within the application itself by clicking "Deactivate" in the Profile Activator. There is a "Deactivate all seats" button in the User profile for the Subscription. It does exactly what it says. 

For Production License:

Production License is managed from within the admin panel of the Production License Server.

I purchased a Dehancer Subscription but did not receive an activation code. How can I activate the plugin?

You don't need a License key to activate a Subscription.

To activate the plugin, you need to use the Login and select License option in the plugin interface.

For more details on activation via login, please refer to the Setup Guide in the chapter

Can I get an Invoice?

You can request an Invoice if you purchased Business or Production Plans. To get the Invoice, please fill in this selecting the "Invoice" subject.

What happens if I cancel my Subscription?

If you cancel your Subscription, the payment for it will not be refunded, but you will be able to use it until the end of its validity period. After that, it will not renew automatically.